Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to ROVELARA. The terms “we,” “us,” and “our” refer to ROVELARA LLC. ROVELARA LLC operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy, available at https://rovelara.com/policies/privacy-policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.

 

SECTION 1 — ACCESS AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. If you permit a minor dependent to use the Services through a device or account that you own or manage, you accept responsibility for that use to the extent permitted by law.

To browse our store, create an account, or purchase products, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address. You represent that the information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. You may not sell, transfer, assign, or license your account to another person.

 

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. Product colors, textures, finishes, proportions, and appearance may vary depending on your screen, device settings, lighting conditions, manufacturing variations, and the use of natural materials.

Measurements are approximate unless expressly stated otherwise. Minor variations in color, grain, texture, stitching, finish, or dimensions may occur and do not necessarily constitute a defect.

Product descriptions, prices, availability, specifications, and images may be updated without notice. We reserve the right to discontinue products and to limit the quantities offered to any person, household, geographic region, or jurisdiction.

We do not guarantee that every product will appear exactly as displayed on your screen or that it will meet personal preferences that were not included in the product description.

 

SECTION 3 — ORDERS AND CANCELLATIONS

Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, delivery restrictions, or product unavailability.

An order is not accepted until payment has been authorized and we have confirmed the order. If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number provided with the order.

Please review your products, quantities, dimensions, colors, shipping address, and payment information carefully before submitting an order.

Cancellation requests must be submitted within one hour of placing an order by contacting support@rovelara.com. A cancellation request is not confirmation that an order has been canceled. After the one-hour period, we cannot guarantee cancellation because the order may already have entered processing or fulfillment.

Purchases are eligible for return or refund only in accordance with our Return & Refund Policy, available at https://rovelara.com/policies/refund-policy.

You represent that purchases are for personal or household use and not for unauthorized commercial resale or export.

 

SECTION 4 — PRICES, PAYMENTS, AND BILLING

Prices, discounts, promotions, and product availability may change without notice. The price charged will be the price displayed when the order is submitted, subject to correction of evident errors.

Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping charges, handling charges, customs duties, import fees, or other charges that may apply.

Promotional offers may be governed by separate terms. If separate promotional terms conflict with these Terms, the promotional terms will govern that promotion.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information. You authorize us and our payment providers to charge the payment method selected at checkout for the total amount displayed.

You represent that you are authorized to use the payment method provided and that the information submitted is accurate. We may cancel or place an order on hold if payment cannot be verified.

 

SECTION 5 — SHIPPING AND DELIVERY

Processing and delivery times are estimates and are not guaranteed unless expressly stated. Delivery may be affected by product availability, carrier delays, weather, customs processing, address problems, remote locations, holidays, or events outside our reasonable control.

Some orders may arrive in multiple shipments. Large furniture or oversized products may use specialized carriers and may require delivery appointments or additional coordination.

You are responsible for providing a complete and accurate delivery address and for ensuring reasonable access to the delivery location. Additional charges caused by an incorrect address, refused delivery, missed appointment, inaccessible location, or required redelivery may be your responsibility to the extent permitted by law.

Risk of loss transfers to you when the order is delivered to the address provided, except where applicable law provides otherwise. If tracking shows delivery but the package cannot be located, contact us promptly at support@rovelara.com.

Additional shipping information is available in our Shipping Policy at https://rovelara.com/policies/shipping-policy.

 

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents—including trademarks, logos, text, graphics, photographs, product images, videos, audio, reviews, designs, layout, and software—are owned by or licensed to ROVELARA LLC and are protected by applicable intellectual property laws.

You may use the Services only for personal, lawful, and noncommercial purposes. Without prior written permission, you may not reproduce, distribute, modify, republish, publicly display, sell, license, scrape, download, store, or transmit material from the Services except as permitted by law.

ROVELARA names, logos, product names, designs, and slogans are trademarks or protected identifiers of ROVELARA LLC or its licensors. Shopify names and logos are trademarks of Shopify. Other names and marks belong to their respective owners.

 

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools or services operated by third parties. We do not control or monitor these tools and provide access to them on an “as is” and “as available” basis without endorsement or warranties to the fullest extent permitted by law.

Your use of optional third-party tools is at your own discretion and risk. You should review the terms and privacy practices of the applicable provider.

New tools, features, or resources introduced through the Services will also be subject to these Terms.

 

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to third-party websites, content, applications, or services. We are not responsible for evaluating or guaranteeing the accuracy, availability, safety, or practices of third-party resources.

If you access a third-party website, you do so at your own discretion. Review its terms, privacy practices, return policies, and other applicable rules before completing a transaction.

Questions or disputes concerning products or services sold directly by a third party should be directed to that third party.

 

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ROVELARA is powered by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between you and ROVELARA LLC.

Shopify is not responsible for any aspect of a sale between you and ROVELARA LLC, including any injury, damage, loss, refund, return, warranty claim, or dispute resulting from a product or transaction.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to purchases and transactions with ROVELARA LLC.

 

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy, available at https://rovelara.com/policies/privacy-policy.

Because the Services are hosted by Shopify, Shopify may collect and process information about your access to and use of the Services to operate and improve the platform. Certain information may be transmitted to Shopify and other service providers located outside your country of residence.

Shopify’s privacy policy for consumers is available at https://www.shopify.com/legal/privacy/consumers.

 

SECTION 11 — FEEDBACK AND REVIEWS

If you submit reviews, photographs, suggestions, ideas, comments, or other content (“Feedback”), you grant ROVELARA LLC a worldwide, nonexclusive, royalty-free, sublicensable, transferable, and perpetual license to use, reproduce, modify, publish, translate, distribute, and display that Feedback for lawful business purposes.

You represent that you own or control the necessary rights to the Feedback, that it is accurate to the best of your knowledge, and that you have disclosed any compensation or incentive received in connection with it.

Feedback must not violate intellectual property, privacy, publicity, or other rights; contain unlawful, defamatory, abusive, obscene, or misleading material; or introduce malware.

We may monitor, edit, decline, or remove Feedback where permitted by law, but we are not obligated to do so.

 

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, measurements, pricing, promotions, shipping charges, transit times, inventory, or availability.

We may correct errors, update information, or cancel affected orders when reasonably necessary, including after an order has been submitted. If an order is canceled after payment, the applicable amount will be refunded.

 

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to violate laws or regulations; infringe intellectual property or other rights; harass, threaten, deceive, or harm another person; transmit unlawful, false, or misleading information; distribute spam or unauthorized advertising; impersonate another person or entity; upload malware; interfere with security features; collect personal information without authorization; or disrupt another person’s use of the Services.

You may not reproduce, duplicate, copy, sell, resell, scrape, extract, or exploit any portion of the Services without permission, except where such restriction is prohibited by law.

We may suspend or terminate access if we reasonably determine that these Terms have been violated.

 

SECTION 14 — AUTOMATED AGENTS

This section applies when automated or semi-automated software accesses or interacts with the Services on behalf of a person or entity (“Agent”).

An Agent must identify itself accurately, comply with applicable technical instructions, and must not conceal its automated nature, circumvent access controls, complete or bypass CAPTCHAs, imitate human behavior to evade detection, or continue accessing the Services after being instructed to stop.

We may use technical measures to limit or control automated access to protect customers, systems, content, and business operations.

 

SECTION 15 — TERMINATION

We may suspend or terminate your access to all or part of the Services if you violate these Terms, misuse the Services, create a security or legal risk, or engage in fraudulent or unlawful conduct.

You remain responsible for amounts properly owed before termination.

Provisions that by their nature should survive termination—including intellectual property, payment obligations, Feedback, disclaimers, limitations of liability, indemnification, governing law, and dispute-related provisions—will remain effective.

 

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

Except for warranties expressly provided by ROVELARA LLC or rights that cannot lawfully be excluded, we disclaim implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free. Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.

Nothing in these Terms excludes consumer rights or warranties that cannot be waived under applicable law.

 

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, ROVELARA LLC and its affiliates, officers, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from the use of the Services or products purchased through the Services.

These limitations do not apply where liability cannot lawfully be excluded or limited, including rights available under applicable consumer-protection law.

 

SECTION 18 — INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify and hold harmless ROVELARA LLC, Shopify, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, and reasonable legal expenses arising from your material breach of these Terms, violation of applicable law, violation of another party’s rights, or unlawful misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. You agree to cooperate in its defense. We will not settle a claim in a way that imposes nonmonetary obligations on you without your reasonable consent.

 

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary. The remaining provisions will continue in full force and effect.

 

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms and the policies referenced herein constitute the entire agreement between you and ROVELARA LLC concerning the Services and supersede prior communications or agreements concerning the same subject matter.

Any ambiguity will not automatically be interpreted against the party that drafted these Terms.

 

SECTION 21 — ASSIGNMENT

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent.

We may assign or transfer these Terms and our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, change of control, or transfer of business operations, subject to applicable law.

 

SECTION 22 — GOVERNING LAW

These Terms and any separate agreement through which we provide Services are governed by the laws applicable in the State of Wyoming, United States, without regard to conflict-of-law principles.

Any dispute will be subject to the jurisdiction of the appropriate state or federal courts serving Sheridan County, Wyoming, except where applicable consumer law gives you the right to bring a claim in another jurisdiction.

 

SECTION 23 — HEADINGS

Section headings are provided for convenience only and do not limit or otherwise affect the meaning of these Terms.

 

SECTION 24 — CHANGES TO THESE TERMS

You may review the current version of these Terms on this page at any time.

We may update these Terms by posting a revised version on our website. Where required by law, we will provide notice of material changes. Unless otherwise stated, changes take effect when posted or on the date specified in the notice.

Continued use of the Services after an update takes effect constitutes acceptance of the revised Terms to the extent permitted by law.

 

SECTION 25 — CONTACT INFORMATION

Questions about these Terms should be sent to:

ROVELARA LLC
Email: support@rovelara.com
30 N Gould St Ste R
Sheridan, WY 82801
United States